Open Loop Consumer Disclosure
Blackhawk Network California, Inc. (“BHNCA”; NMLS# 925953) is licensed in connection with its money services business in various U.S. jurisdictions.
If you have any questions or complaints, please first contact BHNCA:
Blackhawk Network California, Inc.
6220 Stoneridge Mall Road
Pleasanton, CA 94582
Phone number: (888) 527-6033
ALABAMA
Blackhawk Network California, Inc. (Lic. #446) is a licensed Money Transmitter by the Alabama Securities Commission.
ALASKA
Blackhawk Network California, Inc. provides money services pursuant to the Alaska Uniform Money Services Act.
FOR ALASKA RESIDENTS ONLY
If your issue is unresolved by Blackhawk Network California, Inc. (888) 527-6033, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here:
https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents to:
Division of Banking & Securities
PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.
ARIZONA
Blackhawk Network California, Inc. (Lic.# MT-0914710) is licensed by the Arizona Department of Financial Institutions. For unresolved consumer complaints or questions contact:
Arizona Department of Insurance and Financial Institutions
100 N. 15th Avenue, Suite 261
Phoenix, Arizona 85007
Phone number: (602) 364-3100
ARKANSAS
Blackhawk Network California, Inc. (“BHN CA”) is licensed under the Arkansas Money Services Act. For unresolved consumer complaints or questions contact:
Arkansas Security Department
1 Commerce Wy #402, Little Rock, AR 72202
Phone number: (501) 324-9260
CALIFORNIA
For customer service issues, please contact the Blackhawk Network California, Inc.’s (Lic.# 2506/ NMLS# 925953) consumer assistance division toll-free at (888) 527-6033.
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection & Innovation:
Department of Financial Protection and Innovation
Consumer Services
2101 Arena Boulevard
Sacramento, CA 95834
Phone number: 1-866-275-2677
email: consumer.services@dfpi.ca.gov or by mail at the.
COLORADO
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with
YOUR TRANSACTION - THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about
THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
email: DORA_BankingWebsite@state.co.us
website: https://banking.colorado.gov/
CONNECTICUT
Blackhawk Network California, Inc. (NMLS# 925953) is a licensed Money Transmitter by the Connecticut Department of Banking.
DELAWARE
Blackhawk Network California, Inc. (Lic.# 011478/ NMLS# 925953) is a licensed Money Transmitter by the Delaware Office of the State Bank Commissioner.
FLORIDA
Blackhawk Network California, Inc. (Lic.# FT230000221) is a licensed money transmitter in the state of Florida. You may contact the Office of Financial Regulation with questions or complaints about BHNCA's money transmission.
Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL, 32399
Phone number: (850) 487-9687
GEORGIA
Blackhawk Network California, Inc. (Lic.# 28941/ NMLS# 925953) is a licensed Money Transmitter by the Georgia Department of Banking and Finance.
HAWAII
Blackhawk Network California, Inc. (Lic.# HIMT044/ NMLS# 925953) is a licensed Money Transmitter by the Hawaii Division of Financial Institutions.
IDAHO
Blackhawk Network California, Inc. (Lic.# MTL-113/ NMLS# 925953) is a licensed Money Transmitter by the Idaho Department of Finance.
ILLINOIS
Blackhawk Network California, Inc. (Lic.# MT.0000193/NMLS# 925953) is a licensed money transmitter by the State of Illinois.
Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Telephone: (888) 473-4858
INDIANA
Blackhawk Network California, Inc. (Lic.# 11366/ NMLS# 925953) is a licensed Money Transmitter by the Indiana Department of Financial Institutions.
IOWA
Blackhawk Network California, Inc. (License # 2010-0008/ NMLS# 925953) is licensed as a Money Services Business by the Iowa Division of Banking.
KANSAS
Blackhawk Network California, Inc. (Lic.# MT.0000018/ NMLS# 925953) is a licensed money transmitter in the state of Kansas. You may contact the Kansas Office of the State Bank Commissioner with questions or complaints about BHNCA's money transmission.
Kansas Office of the State Bank Commissioner
700 SW Jackson St, Suite 300
Topeka, KS 66603
Phone: (785) 380-3939
KENTUCKY
Blackhawk Network California, Inc. (Lic.# SC71467/ NMLS# 925953) is a licensed Money Transmitter by the Kentucky Department of Financial Institutions.
LOUISIANA
Blackhawk Network California, Inc. (Lic.# 361/ NMLS# 925953) is a licensed Money Transmitter by the Louisiana Office of Financial Institutions.
MAINE
Blackhawk Network California, Inc. (NMLS# 925953) is a licensed money transmitter in the state of Maine. You may contact the Maine Bureau of Consumer Credit Protection with questions or complaints about BHNCA's money transmission.
Maine Department of Professional & Financial Regulation
Bureau of Consumer Credit Protection
35 State House Station
Augusta, Maine 04333
Phone number: 800-332-8529
MARYLAND
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Blackhawk Network California, Inc. (Lic.# 9159/ NMLS# 925953) at:
Office of Financial Regulation
ATTN: Consumer Services Unit
100 S. Charles Street Tower 1, Suite 5300
Baltimore, MD 21201Phone number: 410-230-6077.
The NMLS Consumer Access website provides Licensee’s status: https://nmlsconsumeraccess.org/
MISSISSIPPI
Blackhawk Network California, Inc. (Lic.# MT/000101) holds a valid and existing Money Transmitters License issued by the Commissioner of Banking and Consumer Finance under the Mississippi Money Transmitters Act.
MINNESOTA
Blackhawk Network California, Inc. (Lic.# MN-MT-925953) has been authorized by the State of Minnesota Department of Commerce to transact the business of money transmitter,
unless this authority is suspended, revoked, or otherwise legally terminated.
For unresolved questions or complaints about BHN CA’s money transmission services, contact the Minnesota Department of Commerce at 651-539-1600 or 800-657-3602.
MISSOURI
Blackhawk Network California, Inc. (NMLS# 925953) is a licensed Money Transmitter by the Missouri Division of Finance.
NEBRASKA
Blackhawk Network California, Inc. (Lic.# MT.0000971-M/ NMLS# 925953) is a licensed Money Transmitter by the Nebraska Department of Banking and Finance.
NEVADA
Blackhawk Network California, Inc. (NMLS# 925953) is a licensed money transmitter by the State of Nevada. You may contact the Nevada Division of Financial Institutions with questions or complaints about BHNCA's money transmission.
Nevada Division of Financial Institutions.
3300 W. Sahara Ave., Suite 250
Las Vegas, Nevada 89102
Phone number: (702) 486-4120
NEW HAMPSHIRE
Blackhawk Network California, Inc. (Lic. # 15570-MT) has been granted a license by the New Hampshire Banking Department to engage in business as a Money Transmitter in accordance with and subject to the provisions of the New Hampshire Revised Statutes Annotated Chapter 399-G as amended and any regulations promulgated thereunder.
NEW JERSEY
Blackhawk Network California, Inc. (Lic.# 0806228) is a licensed Money Transmitter by the New Jersey Department of Banking & Insurance.
NEW MEXICO
Blackhawk Network California, Inc. (NMLS# 925953) is a licensed Money Transmitter by the New Mexico Financial Institutions Division.
NEW YORK
Blackhawk Network California, Inc. is licensed as a Money Transmitter by the New York State Department of Financial Services. If you have any questions or complaints, please direct them to:
Blackhawk Network California, Inc.
6220 Stoneridge Mall Road
Pleasanton, CA 94582
Phone number: (888) 527-6033
Unresolved consumer complaints may be mailed to:
New York State Department of Financial Services
One State Street
New York, NY 10004-1417
Consumer Help Line: (800) 342-3736
NORTH CAROLINA
Blackhawk Network California, Inc.(Lic.# 147801/NMLS# 925953) is a licensed money transmitter pursuant to the North Carolina Money Transmitters Act, N.C.G.S. § 53-208.41 et seq.
If you have an inquiry or complaint, please contact Blackhawk Network California, Inc. at (888)633-9434.
NORTH DAKOTA
Blackhawk Network California, Inc. (BHN CA, NMLS# 925953) is a licensed money transmitter in the State of North Dakota.
If you have questions or complaints, please contact BHN CA at (888) 527-6033. For unresolved complaints you may contact the North Dakota Department of Financial Institutions.
North Dakota Department of Financial Institutions
1200 Memorial Highway, Bismarck, ND 58504
Phone number: (855) 411-2372
Website: https://www.consumerfinance.gov/complaint/
OHIO
Blackhawk Network California, Inc. (Lic. #OHMT069/NMLS# 925953) is a licensed Money Transmitter by the Ohio Division of Financial Institutions.
OKLAHOMA
Blackhawk Network California, Inc. (NMLS# 925953) is authorized to engage in the business of money transmission in the State of Oklahoma, subject to the provisions and requirements of the Oklahoma Financial Transaction Reporting Act, 6 O.S. § 1511 et seq., and regulations of the Oklahoma State Banking Board promulgated there under.
OREGON
Blackhawk Network California, Inc. (License #MTX-30106/NMLS# 925953) is a licensed Money Transmitter by the Oregon Division of Financial Regulation.
PENNSYLVANIA
Blackhawk Network California, Inc. (Lic.# 33186/ NMLS# 925953) is a licensed money transmitter in the State of Pennsylvania. Consumer's questions may be directed to BHN CA at (888) 722-2657.
RHODE ISLAND
Blackhawk Network California, Inc. (Lic.# 20203903CTNMLS# 925953) is a licensed Currency Transmitter in Rhode Island.
SOUTH CAROLINA
Blackhawk Network California, Inc. (NMLS# 925953) is a licensed money transmitter in the state of South Carolina. You may contact the South Carolina Office of the Attorney General with questions or complaints about BHNCA's money transmission.
South Carolina Office of Attorney General
Rembert Dennis Building
1000 Assembly Street, Room 519
Columbia, S.C. 29201
Phone number: (803) 734-1221
SOUTH DAKOTA
Blackhawk Network California, Inc. (NMLS# 925953) is a licensed money transmitter in the State of South Dakota. You may contact the South Dakota Division of Banking with questions or complaints about BHNCA's money transmission.
South Dakota Division of Banking
1714 Lincoln Ave., Suite 2
Pierre, SD 57501
Phone number: 605.773.3421
TENNESSEE
Blackhawk Network California, Inc. (NMLS# 925953) is a licensed money transmitter in the State of Tennessee. You may contact the Tennessee Department of Financial Institutions with questions or complaints about BHNCA's money transmission.
Tennessee Department of Financial Institutions
312 Rosa L. Parks Avenue
Nashville, TN 37243
Phone number: (615) 741-2236
TEXAS
Blackhawk Network California, Inc. (Lic.# 3061/ NMLS#925953) is a licensed money transmitter in the State of Texas. If you have a complaint, first contact the consumer assistance division of Blackhawk Network California, Inc. at (888) 527-6033. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking.
Texas Department of Banking
2601 North Lamar Boulevard
Austin, TX 78705
Phone number: (877) 276-5554 (toll free)
Website: www.dob.texas.gov
UTAH
Blackhawk Network California, Inc. (Lic.#81/NMLS# 925953) is a licensed Money Transmitter by the Utah Department of Financial Institutions.
VERMONT
Blackhawk Network California, Inc. (Lic.# 100-037/NMLS# 925953) is a licensed money transmitter in the State of Vermont. If you have questions or complaints, please contact the consumer assistance division of BHN CA at (888) 527-6033. For unresolved complaints you may contact the Vermont Department of Financial Regulation.
Department of Financial Regulation
89 Main Street
Montpelier, VT, 05620
Phone number: (820) 828-3307
Complaint form: https://dfr.vermont.gov/form/banking-consumer-complaint-form
VIRGINIA
Blackhawk Network California, Inc. (License # MO-243/NMLS# 925953) is a licensed Money Transmitter by the Virginia Bureau of Financial Institutions.
WASHINGTON
Blackhawk Network California, Inc. (NMLS# 925953) is a licensed money transmitter by the State of Washington. For unresolved complaints you may contact the Washington Department of Financial Institutions:
Online: https://dfi.wa.gov/complaints/money-services
Phone number: (877) 746-4334
WEST VIRGINIA
Blackhawk Network California, Inc. (NMLS# 925953) is a Money Transmitter licensed by the West Virginia Division of Financial Institutions.
WISCONSIN
Blackhawk Network California, Inc. (License # 121-MT/ NMLS# 925953) is licensed by the Department the Wisconsin Department of Financial Institutions.
WYOMING
Blackhawk Network California, Inc. (License # 7156/NMLS# 925953) is a licensed Money Transmitter by the Wyoming Division of Banking.